Extensions
Hunt groups that route inbound calls to a list of agents.
Call Log
Every inbound call with its outcome and rotation timeline.
Costs
Estimated spend per call. AI numbers are exact (from OpenAI usage); Twilio is duration-based estimate at the configured per-minute rate.
Welcome — finish creating your account
Your sign-in is set up. We just need a few business details to finish creating your Floada Answer account.
Choose your starting credits
$1 = 120 credits. Each Henry call costs 1 credit per second ($0.50/min). Each SMS alert costs 30 credits ($0.25). Email summaries are included.
$25
$50
$100
Setup
Finish setup to activate your account. We'll map a phone number to your account separately.
My Account
Your Floada Answer usage and balance.
Notification recipients
SMS alerts cost 30 credits each. Emails are included. One per line.
Recent calls (last 30)
Credit ledger (last 30)
Tenants
Each tenant is a separate customer/account with its own phone numbers, balance, and behavior flags. Patch/Floada's own account is the internal tenant — exempt from credits.
Settings
Business hours and call-handling overrides. Changes take effect on the next call — no redeploy needed.
Appearance
Dark mode is a per-browser preference — it's saved locally, not on the account. "System" follows your OS setting.
Open / Closed mode
Use "Force open" to accept calls outside your normal hours (handy for testing or covering an unplanned shift). "Force closed" plays the after-hours greeting regardless of schedule.
Business hours schedule
Time zone: America/Halifax. Toggle a day off to mark it closed.
Greetings
Audio files played to the caller at the start of every call.
Main Opening
Plays during business hours.
After Hours
Plays when called outside business hours.
Transfer Whisper
Plays to the caller before transferring.